Bolt is set to resume operations at airports managed by the Federal Airports Authority of Nigeria (FAAN), bringing some relief to travellers who have complained about limited ride-hailing options and rising airport transport costs.
The development comes shortly after passengers took to social media to express frustration over the disruption of e-hailing services at Nigerian airports. Some travellers complained that they were being left with fewer transportation choices and facing significantly higher fares when trying to leave the airport.
FAAN said it has now reached an agreement with Bolt that allows the ride-hailing company to resume operations at its airports with immediate effect.
The authority also apologised to passengers for the inconvenience caused by the recent disruption, while noting that discussions with other e-hailing operators are still ongoing.
The return of Bolt could be particularly significant for passengers in Lagos, where airport transportation has recently become a major talking point.
The backlash intensified after a traveller shared a screenshot showing a ₦30,000 fare on the FAAN taxi service for a journey from Murtala Muhammed International Airport to the Radisson Blu Hotel in Ikeja. The traveller compared the quote with an Uber fare of less than ₦8,000 for a similar trip.
The post triggered a wider debate about airport transport costs and whether passengers were being given enough affordable options.
With Bolt now cleared to return, travellers will once again have access to another option for getting to and from the airport.
FAAN says ACHRAMS is not competing with Bolt
The dispute has also brought attention to FAAN’s Airport Car Hire Rank Management System (ACHRAMS), which the authority introduced to organise commercial transport services at…
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