The Office of the Tax Ombud has called on revenue-generating agencies to designate liaison officers to strengthen coordination, resolve taxpayer complaints faster and improve accountability within Nigeria’s tax system.
The Tax Ombud and Chief Executive of the Office of the Tax Ombud, John Nwabueze, made the call on Thursday at a stakeholder engagement in Abuja.
The engagement, themed “Promoting Fairness, Transparency and Trust in Tax and Revenue Administration in Nigeria,” focused on improving the relationship between taxpayers and government institutions responsible for collecting public revenue.
Mr Nwabueze said the objective of the office was not to undermine revenue collection but to ensure that the exercise of government’s power to collect taxes was matched by fairness, transparency and access to redress.
“Today is not simply about discussing taxation and revenue. It is about strengthening the relationship between the taxpayer and the institutions responsible for administering public revenue,” he said.
He explained that the Tax Ombud mechanism represented an important development in modern tax administration, where the rights and concerns of taxpayers are considered alongside the need for government to generate revenue.
From tax collection to taxpayer protection
Mr Nwabueze traced the…
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